Frequently asked questions
Everything visitors ask us most about renting, buying and repairing mobility equipment in Benalmádena. Still stuck? Call or WhatsApp us and we will help.
Booking & Pricing
- How much does it cost to rent a mobility scooter?
- Rental prices depend on the equipment and how long you need it. Every rental item on our Rentals page shows its own price, with a flat rate covering the first days and a lower rate for each extra day. Long rentals over our quote threshold are priced individually — just send us the dates and we will confirm the total.
- How do I book?
- Choose your equipment on the Rentals page, pick your pick-up and drop-off dates, and the price is calculated instantly. Then complete the short booking form and pay securely online. You can also book by phone or WhatsApp if you prefer to talk it through.
- Can I start my rental today?
- Online rentals start from tomorrow at the earliest, so we always have time to prepare, charge and check the equipment before you collect it. If you need something urgently today, call or WhatsApp us and we will do our best to help in person.
- Do I need a licence or medical proof to hire a scooter?
- No licence is needed. Our mobility scooters are for people who have difficulty walking, and you simply confirm during booking that you are able to use the equipment safely. We show you how everything works when you collect or receive it.
- What happens if I need to cancel or change my dates?
- Get in touch as soon as you know. We are a small local shop and will always try to move your dates or arrange a refund where we can — the sooner you tell us, the easier it is. Our Terms & Conditions page has the full detail.
Delivery & Collection
- Do you deliver to my hotel or apartment?
- Yes. We deliver and collect around Benalmádena and the wider Costa del Sol, with a delivery fee based on the distance from our shop. Enter your address during booking and the fee is shown before you pay. You can also collect from us in person for free.
- Where are you and when are you open?
- You will find us at our shop in Benalmádena, Málaga — the address, map and current opening times are all on our About & Contact page and in the footer of every page.
- Is the equipment cleaned between rentals?
- Always. Every scooter, wheelchair and walker is cleaned, charged and safety-checked between customers, which is why we keep a short gap in the calendar after each rental returns.
Repairs & Sales
- What if the scooter breaks down during my rental?
- Call or WhatsApp us straight away. We are local, so we can usually talk you through the problem or come out to swap or repair the equipment so your trip is not spoiled.
- Do you repair scooters and wheelchairs I already own?
- Yes. Our workshop handles servicing, batteries, tyres, motors and general repairs on mobility scooters, wheelchairs and walkers, and we stock common spare parts. See our Repairs & Parts page or get in touch for a quote.
- Do you sell equipment as well as rent it?
- We do. Our Sales page lists the new and refurbished mobility equipment we currently have available, each one prepared and checked by our own workshop before it leaves the shop.
- Is there a warranty on equipment you sell?
- Yes — every item we sell comes with a warranty, and because we service what we sell you can bring it back to us for repairs and parts afterwards. Ask us for the exact cover on the item you are interested in.